All services are online

SupportBee is currently offline. We're actively investigating to determine the cause. We sincerely apologize for the trouble.

Please follow us here on Twitter for updates.

It's happening—the long-awaited SupportBee app for iOS is here! Keep up with your customers on the go more easily than ever:
https://t.co/G7pC0PpUIz
Stay tuned for push notifications with @magicbell_io

Hey folks, we're happy to announce that our mobile app is now available on the Google Play Store. If you've got an Android device, please give it a try and let us know what you think. https://t.co/QoylKXCSf4
iOS app coming soon.

Email delivery has been restored.

Any tickets/replies sent now will you reach your customers right away. We're collaborating with Sendgrid to deliver tickets/replies sent during the outage. We sincerely appreciate your patience.

We're experiencing delays when delivering emails. Customers who added their email addresses by signing with Google/Outlook are unaffected. We're collaborating with our email delivery provider, Sendgrid, to resolve this as soon as possible.

You can now link your Knowledge Base and Customer Portal in SupportBee - https://t.co/ICUFfSjjiy

Hello everyone, there's an ongoing incident at Microsoft that's preventing Exchange Online / Office 365 email accounts from forwarding new emails to external destinations like SupportBee. New emails you receive may not arrive in your SupportBee. We'll share workarounds shortly. https://t.co/HmPd9LNIKs

Email notifications are back up. We are working on restoring in-app notifications and delivering older notifications. Thanks for your patience.

We’re experiencing delays in delivering email notifications We’re investigating and will resolve it at the earliest. Apologies for the inconvenience.

Our integration platform is back up, and all integrations should work as usual. Thanks for your patience!